Rental Agreement Terms and Conditions

RENTAL AGREEMENT TERMS AND CONDITIONS

THESE TERMS AND CONDITIONS, THE RENTAL RECORD SIGNED BY YOU AND ANY OTHER DOCUMENTS WHICH YOU ARE REQUIRED TO SIGN WHEN YOU RENT THE CAR, AND WHICH MAY BE SIGNED ELECTRONICALLY, WHICH BOTH YOU AND Supreme Rentals AGREE SHALL BE TREATED AS ORIGINAL, TOGETHER CONSTITUTE THE AGREEMENT (“THIS AGREEMENT”) FOR THE RENTAL OF THE VEHICLE IDENTIFIED ON THE RENTAL RECORD, INCLUDING ALL OF ITS PARTS (“CAR”). THIS AGREEMENT IS BETWEEN THE PERSON IDENTIFIED AS THE RENTER OR AN AUTHORIZED OPERATOR (AS DEFINED BELOW) IN THIS AGREEMENT (“YOU”) AND THE Supreme Rentals, WHICH IS IDENTIFIED ON THE RENTAL RECORD (“Supreme Rentals”).

1. Nature of this Agreement

You are obtaining solely a bailment that allows You to use the Car as permitted by this Agreement. You acknowledge that the Car is owned by Supreme Rentals. No one other than Supreme Rentals may transfer the Car or any rights or obligations under this Agreement. Any attempted transfer or sublease of the Car by anyone other than Supreme Rentals is void. Neither You nor any Authorized Operators are agents of Supreme Rentals. No one may service or repair the Car without Supreme Rentals ’s prior express approval. Supreme Rentals MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR THAT THE CAR IS FIT FOR ANY PARTICULAR PURPOSE.

2. Who May Operate the Car

Only You and, with Your permission, the following persons (“Authorized Operators”), may operate the Car: (a) For rentals commencing in the states of CA and IA, Your spouse and Your employer, employees and fellow employees incidental to their business duties; (b) for rentals (“Replacement Rentals”) which are designated as replacement rentals on the Rental Record, any person specifically named as an insured on Your automobile policy; and (c) any other person who meets Supreme Rentals ’s qualifications and who signs an Additional Authorized Operator form at the time of rental. Except as provided in the following sentence, all Authorized Operators must be at least 21 years old and have a valid driver’s license from a jurisdiction acceptable to Supreme Rentals. Charges for Authorized Operators under 25 may apply. Except to the extent necessary for valet parking or in an emergency as permitted by law, no other persons are permitted to operate the Car; for purposes hereof, an “emergency” shall mean urgent circumstances under the laws of the jurisdiction in which the alleged emergency occurred. With respect to persons who must sign an Additional Authorized Operator form, other qualifications may, at Supreme Rentals ’s discretion, be in effect at the time and place of rental; and, where permitted by law, Supreme Rentals may impose an additional fee for such persons. By operating the Car (whether or not an Additional Authorized Operator form is completed), an Authorized Operator will be deemed jointly and severally responsible for Your obligations under this Agreement related to the Car, as well as for any obligations that this Agreement directly imposes on an Authorized Operator of the Car (for example: the obligations contained in paragraph 9).

3. Return

(a) Ordinary wear due to reasonable use excepted, you must return the Car to Supreme Rentals in the same condition it is in when You receive it. You must return the Car to Supreme Rentals by the due date specified on the rental record, or sooner if demanded by Supreme Rentals. A return change fee will apply to any change in Your scheduled return date, time or location if You fail to notify Supreme Rentals within 12 hours of Your scheduled return time. The Car will remain subject to these terms and conditions until Supreme Rentals has inspected and accepted it, if You return the Car after hours:

(i) You are responsible for any damage to the Car until Supreme Rentals has inspected and accepted it on the next day that the return location is open for business, and (ii) time charges, charges for any optional insurance coverages selected, and any charges for additional services or other charges which are stated on the rental record as a periodic rate, may continue to accrue until the return location reopens for business. If You do not return the Car when required by this agreement, then after Supreme Rentals sends You a written demand to return it, sent to Your address shown in Your enrollment or otherwise provided to Supreme Rentals , Supreme Rentals may remotely disable operation of the Car and, at Your expense, recover the Car where and when it is found. If the Car is found illegally parked or apparently abandoned, or if the Car is used or obtained as prohibited under paragraph 5 of this Agreement, then Supreme Rentals may recover the Car without demand. To the extent permitted by law, You waive any right to a hearing or to receive any notice or legal process as a pre-condition for Supreme Rentals remotely disabling operation of the Car and recovering the Car. Failure to return the Car in accordance with the terms of this agreement may result in a criminal penalty. You expressly consent

and agree that Supreme Rentals may use electronic or verbal means to contact You. You agree that Supreme Rentals may use any email address or telephone number You provide to contact You, including manual calling, voice messages, text messages, emails or automatic telephone dialing systems. The Car may be equipped with global positioning technology or other telematics systems and a transmitter that allows Supreme Rentals to track or otherwise locate the Car

and privacy is not guaranteed. Information collected by any such technology or telematics is governed by Supreme Rentals ’s privacy policy. You acknowledge that the data derived from the in-Car telematics and other devices may contain personal information and You authorize Supreme Rentals to share that data with the device manufacturer, the original equipment manufacturer and its affiliates (collectively, “OEM”), service providers, and other third parties to whom Supreme Rentals or OEM grants access. To the extent permitted by law, You authorize Supreme Rentals,’ the OEM and any third-party service provider’s use of the technology included in the Car, including to track the location of the Car, to disable the Car and to assist in the repossession of the Car. It is Your responsibility to delete any Bluetooth synced data from the Car upon Your return. You acknowledge and agree that, to the extent permitted by applicable law, Supreme Rentals, the OEM and any third-party service provider may collect, process, charge on the basis of, add to Your customer profile and take disciplinary action on the basis of the data derived from in-Car telematics and other devices and gauges. Actions may include suspension or termination of Your ability to continue to rent Cars from Supreme Rentals or its affiliates.

(b) The Car may have telematics, tracking, and related services in which case, you understand that Your access and use of the Car or the services are subject to the Car, service provider’s or device manufacturer’s terms and privacy statement, which may include other terms, service limitations, warranty exclusions, limitations of liability, wireless service provider terms and privacy practices.

(c) Upon return, if the Car requires more than Supreme Rentals ’s standard cleaning on its return, Supreme Rentals may charge You for the actual costs incurred by Supreme Rentals to have the Car cleaned.

(d) In California: electronic service technology included in the Car may be activated if the Car is not returned within 72 hours after the contracted return date or extension of the return date.

(e) For rentals commencing in Arizona, it is required by law that You acknowledge Your understanding that it will be a violation of Arizona Statutes 131806 if the Car is not returned within 72 hours of the due date and time specified on the rental record and that You shall be subject to a maximum penalty not to exceed us$150,000 and/or imprisonment of 2.25 years. By renting a Car under this agreement, You acknowledge that You have received and understand this notice.

(f) For rentals in the District of Columbia, it is required by law that You be notified that if You fail to return the Car in accordance with this Agreement, it may result in a criminal penalty of up to 3 years in jail.

Early Return: If you return the vehicle before the return date listed in the rental contract, we will charge you according to the rental price listed in your contract. You will be credited a share of any rate difference for the unused rental days.

Vehicle Cleaning: Additional Vehicle Cleaning: We charge a cleaning fee if the vehicle is returned excessively dirty, or with any strong odors, and requires extra cleaning

4. Your Responsibility For Loss of or Damage To The Car And Optional Loss Damage Waiver

(a) Except as stated below, you are responsible for any and all loss of or damage to the Car resulting from any cause including but not limited to collision, rollover, theft, vandalism, seizure, fire, flood, hail or other acts of nature or god regardless of fault.

(b) Except as stated below, Your responsibility will not exceed the greater of the retail fair market value of the Car and its manufacturer buyback program value at the time the Car is lost or damaged, less its salvage value, plus actual towing, storage and impound fees, diminution of value of the Car as determined by Supreme Rentals , an administrative charge and a charge for loss of use, regardless of fleet utilization. As more generally provided in paragraph 6, Supreme Rentals may, where permitted under applicable law, process one or more vouchers or payment slips against Your credit, charge or debit Card for these losses, costs and charges, together with any other applicable charges, at or following the completion of the rental.

(c) Your responsibility for damage due to theft or otherwise is limited by law in certain jurisdictions. As of June 1, 2020, the following limitations exist. Should the laws imposing these regulations be repealed, the provisions of subparagraphs 4(a) and 4(b) shall apply without such limitations.

(i) For rentals commencing in California: (A) You are only responsible for loss of or damage to the Car resulting from collision, rollover, theft or vandalism, (B) Your responsibility for loss or damage to the Car will in no event exceed the fair market value of the Car at the time it is lost or damaged, plus actual charges for towing, storage and impound fees, and an administrative charge, (C) Your responsibility for loss of or damage to the Car resulting from vandalism unrelated to the theft of the Car will not exceed US$500 and (D) You are not responsible for loss of or damage to the Car resulting from theft unless it results from a failure to exercise ordinary Care by You or any Authorized Operator.

(ii) For rentals commencing in Illinois, for a Car with an MSRP of $50,000 or less, Your responsibility for loss or damage due to causes other than theft will not exceed $19, -500 through May 31, 2021, which limit will increase by $500 per year starting June 1, 2021; and Your responsibility for theft will not exceed $2,000 unless it is established that You or an Authorized Operator failed to exercise ordinary Care while in possession of the Car or committed or aided in the commission of the theft. For a Car with an MSRP of more than $50,000, Your responsibility for loss or damage due to causes other than theft, and for theft, will not exceed $50,000 through September 30, 2020,

which limit will increase by $1,000 per year starting October 1, 2020.

5. Your responsibility may also be limited in other jurisdictions.

(d) You grant Supreme Rentals a limited power of attorney to present claims for damage to or loss of the Car to Your insurance Carrier. For rentals which commence in New Mexico or New York, if such coverage exists under Your automobile insurance policy, you may require that Supreme Rentals submit any claims to Your insurance Carrier as Your agent.

Prohibited Use of The Car

(a) Neither You nor any Authorized Operator may:

(i) permit the use of the Car by anyone other than You or an Authorized Operator.

(ii) intentionally destroy, damage or aid in the theft of the Car.

(iii) take or attempt to take the Car into Mexico or to anywhere else outside of the United States or Canada, except as expressly permitted under this agreement.

(iv) engage in any willful or wanton misconduct, which, among other things, may include reckless conduct such as: the failure to use seat belts, the failure to use child seats or other child restraints where legally required, use of the Car when overloaded or Carrying passengers in excess of the number of seat belts in the Car, use off paved roads or on roads which are not regularly maintained, refueling the Car with the wrong type of fuel, i.e., diesel in a gasoline engine or gasoline in a diesel engine, leaving the Car and failing to remove the keys, or failing to close and lock all doors, Car windows or the trunk;

(v) use or permit the use of the Car by anyone:

(A) while legally intoxicated or under the influence of alcohol, drugs or other absorbed elements which may adversely affect a person’s ability to drive safely.

(B) for any purpose that could properly be charged as a crime, such as the illegal transportation of persons, drugs or contraband or any direct or indirect act of terrorism involving the causing or threatening of harm of whatever nature and by whatever means made or claimed to be made in whole or part for political, religious, ideological or similar purpose.

(D) in a speed test, speed contest, race, rally, speed endurance contest or demonstration.

(E) in driver training activity.

(F) to Carry persons or property for hire (i.e., for a charge or fee), unless specifically authorized in writing by Supreme Rentals;

(G) if the Car has been obtained from Supreme Rentals by fraud or misrepresentation; or

(H) to Carry hazardous materials (other than customary quantities of materials used in the operation of the Car that are stored within the containers provided for them), explosives, biologically active materials that are hazardous to human health or radioactive material including, but not limited to, any biologically active or radioactive material for research, education, development or industrial purposes, or for purposes incidental thereto.

(vi) For rentals in Hawaii, take or attempt to take the Car off the Islands of Hawaii; and

(vii) For rentals in Puerto Rico or St. Thomas, take or attempt to take the Car off the island of rental.

(b) Any use of the Car in a manner prohibited in this paragraph 5:

(i) to the extent permitted by applicable law, will cause You to lose the benefit of any limitation on Your liability for loss of or damage to the Car, even if You have accepted LDW.

(ii) to the extent permitted by applicable law, void personal accident insurance (“PAI”) and personal effects coverage (“PEC”), liability insurance supplement (“LIS”) coverage,), emergency sickness protection (“ESP”) and any liability protection provided by Supreme Rentals under this agreement; and

(iii) will constitute a breach of this agreement, making You responsible, to the fullest extent permitted by law, for the actual and consequential damages to Supreme Rentals caused by the breach, together with Supreme Rentals ’ss related costs and attorneys’ fees.

6. Payment of Charges

(a) You and any person, corporation or other entity to whom, with Supreme Rentals ’s consent, you expressly direct the charges in any way incurred under this Agreement (“Charges”) to be billed, are jointly and severally responsible for payment of all charges. If You direct Charges to be billed to any person, corporation or other entity, you represent that You are authorized to do so. Charges not paid on time as required by this Agreement may be subject to a late payment fee. You may also be charged a fee for any check (or cheque) used for payment of Charges that is returned to Supreme Rentals unpaid or for any credit, charge, debit or stored value/prepaid/gift Card charges which are not honored by the Card issuer.

Can I rent a car without a credit card?

Are you wondering how to rent a car without a credit card? With Supreme Rentals, you don’t need to worry! Even if you don’t have a credit card you can still rent a car. We provide multiple options so you can pay for your car rental with a payment method that works best for you. You can use a debit card at specified Supreme Rentals locations depending on whether you are an in-state or out-of-state renter.

Car rental with a debit card

At most Supreme Rentals locations, you can rent a car with a debit card. To use your debit card as a car rental payment method, you will be required to meet additional requirements and may be subject to restrictions. Your debit card must be valid at the time of pick-up and issued in the name of the main driver. You will need to show up to two forms of government-issued identification, have sufficient funds available, and meet one of the following criteria:

. Non-local renters can use a debit card. The renter must present the return airline ticket/roundtrip flight itinerary upon pick-up.
. Local renters must present an original and current utility bill that matches the name and address on the driver’s license used. Photocopies, printouts, and digital images are not permitted, and these bills must be no more than 30 days old and cannot be past due. Only categories Economy, Full Size, Compact, Intermediate, SUV, Minivan can be rented.
. International customers, whose debit card is issued in their country of residence, may rent any category vehicle. The renter must present the return airline ticket/roundtrip flight itinerary upon pick-up.

What kind of car can I rent with a debit card?

If opting to use a debit card to rent a car with Supreme Rentals, you still have a broad selection of car rentals to choose from. With a debit card as your preferred car rental payment method, we offer you your choice of rental car from select car categories. Restrictions on the kind of car you can rent with a debit card are dependent upon whether you are an in-state resident or not.

In-state renters with a debit card may only rent categories Economy, Full Size, Compact, Intermediate, SUV, Minivan.
Out-of-state renters with a debit card may rent categories Economy, Full Size, Compact, Intermediate, SUV, Minivan and Tesla
International renters with a debit card may reserve all categories.
Debit cards are accepted for long term rentals (defined as 28 days or longer).

Renting with a debit card at an airport location:

. In-state customers cannot use a debit card at an airport location (as well SC customers).
. Out-of-state customers may use a debit card, but may not rent any Tesla. The renter must present a return airline ticket or roundtrip itinerary upon pick-up made at least 24 hours prior to the pick-up date, that coincides with the drop-off date and location.
. International customers, whose debit card is issued in their country of residence, may rent any category vehicle. The renter must present a return airline ticket/roundtrip flight itinerary upon pick-up, made at least 24 hours prior to the pick-up date, that coincides with the drop-off date and location.

FOR A RENTAL, Supreme Rentals WILL NOT BE LIABLE FOR OVERDRAFT CHARGES, OR FOR ANY OTHER LOSSES OR LIABILITIES WHICH YOU MAY INCUR, IN THE EVENT THAT YOU OVERDRAW YOUR ACCOUNT AFTER Supreme Rentals RECEIVES THIS AUTHORIZATION, IF THE AUTHORIZATION OBTAINED AT THE COMMENCEMENT OF THE RENTAL EXCEEDS THE ACTUAL CHARGES INCURRED IN CONNECTION WITH THE RENTAL, THERE MAY BE A DELAY BETWEEN THE TIME THAT THE CHARGES ARE RECEIVED BY YOUR CARD ISSUER AND THE TIME THAT THE CARD ISSUER RELEASES THE EXCESS. Supreme Rentals WILL PROCESS ONE OR MORE VOUCHERS OR PAYMENT SLIPS FOR ALL ACTUAL CHARGES AT OR FOLLOWING THE COMPLETION OF THE RENTAL. Supreme Rentals may audit all Charges. If any errors are found, you will pay the corrected Charges. If payment was by credit, charge or debit Card, you authorize Supreme Rentals to correct the Charges with the Card issuer. Supreme Rentals will notify You of any correction.

(c) Supreme Rentals may from time-to-time issue prepaid vouchers, coupons represented either by documents or by entries in Supreme Rentals ’s records (“Vouchers”) which may be used to pay rental charges subject to the terms and conditions of the Vouchers. Vouchers must be submitted at the time that the rental commences. Persons who pay by voucher may be required to pay the amount by which the estimated charges for the rental exceed the value of the Voucher at the commencement of the rental. Restrictions on the use of Vouchers may apply.

7. Computation of Charges

(a) TIME CHARGES are computed at the rates specified on the Rental Record for days, weeks, months, extra hours and extra days (including days in excess of any longer specified time period). THE MINIMUM RENTAL CHARGE IS FOR ONE RENTAL DAY. RENTAL DAYS CONSIST OF CONSECUTIVE 24-HOUR PERIODS STARTING AT THE TIME THE RENTAL BEGINS, OR ANY PORTION OF A CALENDAR DAY, AS NOTED ON THE RENTAL RECORD. The extra hours rate shown on the Rental Record is charged for each full or partial hour in excess of a rental day until such extra hours’ charges equal the daily rate specified on the Rental Record for an extra day. RENTAL RATE IS SUBJECT TO INCREASE IF YOU RETURN THE CAR MORE THAN 24 HOURS BEFORE OR 24 HOURS AFTER THE SCHEDULED RETURN TIME. LATE RETURNS BEYOND 29 MINUTE GRACE PERIOD SUBJECT TO EXTRA HOUR AND/OR EXTRA DAYCHARGES. As stated in paragraph 3, if the Car is returned after hours, charges may continue to accrue until the return location reopens for business. IF YOU FAIL TO COMPLY WITH ANY CONDITIONS SPECIFIED ON THE RENTAL RECORD APPLICABLE TO SPECIAL RATES, Supreme Rentals ’s OTHERWISE APPLICABLE RENTAL RATES WILL BE CHARGED. Any changes to Your agreed upon return time, date, or location may result in a change to Your quoted estimated rate total and the daily or hourly rate. Prices on Supreme Rentals ’s website are only valid for those customers booking from a source country in which they officially reside. If a rate is booked from a source country in which You do not reside, it will be considered a fraudulent booking and Supreme Rentals maintains the right to cancel such reservation and not provide a refund. Although Supreme Rentals attempts to ensure all Supreme Rentals prices quoted on booking channels are accurate, errors may sometimes occur. Supreme Rentals

will inform You as soon as possible if Supreme Rentals discovers an error in the price of Your reservation and give You the opportunity to confirm booking at the correct price or cancel. If You cancel and You have already paid for Your rental, You will receive a full refund. If Supreme Rentals is unable to contact You, Supreme Rentals will treat Your reservation as cancelled.

(b) MILEAGE CHARGES, including those for extra miles, if any, are based on the per mile rate specified on the Rental Record. The number of miles driven is determined by subtracting the Car’s odometer reading at the beginning of the rental from the reading when the Car is returned, excluding tenths of miles. The per mile rate is then multiplied by the number of miles driven or, in the case of extra miles, by the number of miles in excess of the number of miles allowed, as specified on the Rental Record. The result is the mileage Charge.

(c) A SERVICE CHARGE may be applied if You return the Car to any location other than the location from which it is rented.

(d) LDW, PERS, PAI/PEC, ESP and LIS CHARGES, if applicable, are due and payable in full for each full or partial rental day, at the rates specified on the Rental Record.

(e) TAXES, TAX REIMBURSEMENTS, VEHICLE LICENSING FEES, AIRPORT AND/OR HOTEL RELATED FEES AND FEE RECOVERIES, GOVERNMENTAL OR OTHER SURCHARGES AND SIMILAR FEES are charged/recovered at the rates specified on the Rental Record or as otherwise required by applicable law.

(f) TOLL, PARKING & TRAFFIC OCCURRENCES/VIOLATIONS: YOU WILL BE RESPONSIBLE FOR AND PAY ALL TOLL OCCURRENCES, ALL PARKING, TRAFFIC AND TOLL VIOLATIONS, OTHER EXPENSES AND PENALTIES, ALL TOWING, STORAGE AND IMPOUND FEES AND ALL TICKETS CHARGED TO THE CAR ARISING OUT OF THE USE, POSSESSION OR OPERATION OF THE CAR BY YOU OR BY AN AUTHORIZED OPERATOR. You authorized Supreme Rentals to release Your billing/rental information and charge or debit Card information or billing account information and information regarding Your rental to any electronic toll payment services provider selected by Supreme Rentals (the “Toll Payment Processor”) to enable you, during your rental of the Car, to use covered cashless toll collection lanes or all-electronic tollways without the use of a personal transponder or paying the toll authority directly, for the exclusive purpose of processing and billing for unpaid toll occurrences, and any violations, fines, penalties, and fees. You also agree to indemnify Supreme Rentals and/or the Toll Payment Processor, if they pay same. You agree to pay, upon billing, applicable service (typically $30) and other fees related to such toll occurrences or toll, parking or traffic violations and providing information about You to a court or governmental agency for each unpaid toll occurrence and each toll, parking or other citation incurred during Your rental. You further understand that Supreme Rentals and the Toll Payment Processor may furnish information regarding You, including but not limited to Your name, address and driver’s license number to the governmental agency or court responsible for issuing or enforcing unpaid toll occurrences and toll, parking or other citations that You incur during Your rental. For rentals throughout the U.S., including Hawaii: The amount of the service fee which You will be charged if Supreme Rentals or the Toll Payment Processor is required to pay for such an infraction or toll occurrence is up to $42.00 per toll occurrence or citation. You are encouraged to pay directly to the court, county government or other appropriate agency the applicable tolls, fines, costs, monetary assessments, penalties, fees, surcharges or other charges.

(g) RECOVERY EXPENSE consists of all costs of any kind incurred by Supreme Rentals in recovering the Car either under this Agreement, or if it is seized by governmental authorities as a result of its use by You, any Authorized Operator or any other operator with Your, his or her permission, including, but not limited to, all attorneys’ fees and court costs.

(h) COLLECTION EXPENSE consists of all costs of any kind incurred by Supreme Rentals in collecting Charges from You or the person to whom they are billed, including, but not limited to, all attorneys’ fees and court costs.

(i) LATE PAYMENT FEES may be applied to any balance due for Charges that are not paid within 30 days of Supreme Rentals ’s mailing an invoice for such Charges to You or the person to whom they are to be billed. Such invoice may be mailed either to Your or their address specified at time of rental, or Your or their billing address on file with Supreme Rentals .

(j) FINES AND OTHER EXPENSES include, but are not limited to, fines, penalties, attorneys’ fees and court costs assessed against or paid by Supreme Rentals resulting from the use of the Car by You, any Authorized Operator or any other operator with Your, his or her permission.

(k) CHARGES FOR ADDITIONAL SERVICES, such as In Car Navigation System, alternative GPS or other navigation systems, and infant and toddler Car seats, if applicable, will be charged at the rates specified on the Rental Record. Charges for additional services, if stated on the Rental Record as a daily rate, are due and payable for each full or partial rental day.

(l) RETURN CHANGE FEE a one-time Return Change Fee of $200 will be applied if You desire to extend Your rental or return the Car to a different location and You do not notify Supreme Rentals by calling +19804986947, by going online at Supreme Rentals .com or utilizing the Supreme Rentals app at least 12 hours prior to Your scheduled return date /time. Failure to notify Supreme Rentals of any change in Your scheduled return date/time or location will result in a one-time fee of $50 plus the cost of the rental based on the actual day and location of return. Rental rates are subject to increase if any change is made to Your rental, including a change to extend the rental or changing the return location (drop fees may apply).

(m) LOST KEYS/KEY FOBS/LOCKOUTS If You lose the keys/key fob to the Car, Supreme Rentals may charge You for the cost of replacing the keys or key fob and for the cost of delivering replacement keys/key fob (if possible) or towing the Car to the nearest Supreme Rentals location. If You lock the keys/key fob in the Car and request assistance from Supreme Rentals, Supreme Rentals may charge You for the cost of delivering replacement keys/key fob (if possible) or towing the Car to the nearest Supreme Rentals location.

(n) LOST/BROKEN GPS UNITS, CAR SEATS, ETC. If GPS units, Car Seats, or any other separately provided product is lost, stolen, or broken while on rent, You must notify Supreme Rentals, and You will be responsible for replacement, delivery, and service costs.

(o) SMOKING FEE. In the event it is determined by Supreme Rentals personnel that You smoked in the Car (based on odor, test strips, or other mechanisms) or the Car smells of cigarette, marijuana, or other smoke, You will be charged a $350 fee.

(p) ANY OTHER CHARGES specified on the Rental Record will be charged at the applicable rates specified on the Rental Record. Any such charges which are stated on the Rental Record as a daily rate shall be due and payable for each full or partial rental day.

(q) Charges will continue to accrue until the Car is returned to Supreme Rentals or, if the Car has been stolen, until You report the theft both to the police in the jurisdiction in which the theft occurs and to Supreme Rentals.

8. Refueling Options

Most Supreme Rentals rentals come with a full tank of gas, but that is not always the case. There are three refueling options:

(1) IF YOU DO NOT PURCHASE FUEL FROM Supreme Rentals AT THE BEGINNING OF YOUR RENTAL AND YOU RETURN THE CAR WITH AT LEAST AS MUCH FUEL AS WAS IN IT WHEN YOU RECEIVED IT, you will not pay Supreme Rentals a charge for fuel.

(2) IF YOU DO NOT PURCHASE FUEL FROM Supreme Rentals AT THE BEGINNING OF YOUR RENTAL AND YOU RETURN THE CAR WITH LESS FUEL THAN WAS IN IT WHEN YOU RECEIVED IT, Supreme Rentals will charge You a Fuel and Service Charge at the applicable per-mile/kilometer or per-gallon rate specified on the Rental Record.

(a) The per-mile/kilometer rate is used if You do not buy fuel during the rental. To calculate this amount, Supreme Rentals multiplies the number of miles driven, as shown on the Car’s odometer, times the per-mile/kilometer rate shown on the Rental Record.

(b) The per-gallon rate is used if You buy fuel during the rental, but the tank is not as full when You return the Car as when You received it. To calculate this amount, Supreme Rentals multiplies the number of gallons needed to refill the fuel tank to the level it was at when You received the Car, times the per-gallon rate.

Although two methods are used for ease of calculation, the per-mile/kilometer and per-gallon rates produce approximately the same result.

(3) IF YOU CHOOSE TO PURCHASE FUEL FROM Supreme Rentals AT THE BEGINNING OF YOUR RENTAL BY SELECTING THE FUEL PURCHASE OPTION, you will be charged as shown on the Rental Record for that purchase. IF YOU CHOOSE THIS OPTION, YOU WILL NOT INCUR AN ADDITIONAL FUEL AND SERVICE CHARGE, BUT YOU WILL NOT RECEIVE ANY CREDIT FOR FUEL LEFT IN THE TANK AT THE TIME OF RETURN, except in the following cases:

(a) For rentals in Hawaii, if You return the Car with a full tank of fuel, You will receive a credit for the amount previously charged for the purchase of fuel from Supreme Rentals.

(b) For rentals other than Replacement Rentals, if You drive the Car 75 miles or less and return it with less than a full tank of fuel, You will receive credit for the amount previously charged for the purchase of fuel from Supreme Rentals and will be charged for the fuel used at the per-mile rate shown on the Rental Record, but only if this will reduce the amount You pay for fuel.

EXCEPT FOR RENTALS AS TO WHICH CLAUSE (a) OR (b) OF SUBPARAGRAPH (3) BECOMES APPLICABLE, THE PER GALLON COST OF THE FUEL PURCHASE OPTION WILL ALWAYS BE LOWER THAN THE FUEL AND SERVICE CHARGE. BUT IF YOU ELECT THE FUEL PURCHASE OPTION YOU WILL NOT RECEIVE CREDIT FOR FUEL LEFT IN THE TANK AT THE TIME OF RETURN. THE COST OF REFUELING THE CAR YOURSELF AT A

LOCAL SERVICE STATION WILL GENERALLY BE LOWER THAN THE FUEL AND SERVICE CHARGE OR THE FUEL PURCHASE OPTION. HOWEVER, THE FUEL AND SERVICE CHARGE AND THE FUEL PURCHASE OPTION ALLOW FOR THE CONVENIENCE OF NOT HAVING TO STOP AND REFUEL THE CAR PRIOR TO RETURN.

9. Arbitration and Class Action Waiver

THIS AGREEMENT REQUIRES ARBITRATION OR A SMALL CLAIMS COURT CASE ON AN INDIVIDUAL BASIS, RATHER THAN JURY TRIALS OR CLASS ACTIONS. BY ENTERING INTO THIS AGREEMENT, YOU AGREE TO THIS ARBITRATION PROVISION. Except for claims for property damage, personal injury or death, ANY DISPUTES BETWEEN YOU AND US (“US” AND “WE” FOR THE PURPOSES OF THIS ARBITRATION PROVISION MEANS THE Supreme Rentals CORPORATION, (“Supreme Rentals”), ITS PARENT AND AFFILIATE CORPORATIONS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AND EMPLOYEES AND ANY VENDOR OR THIRD PARTY PROVIDING SERVICES FOR THE RENTAL TRANSACTION) MUST BE RESOLVED ONLY BY ARBITRATION OR IN A SMALL CLAIMS COURT ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT ALLOWED. YOU AND WE EACH WAIVE THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, EITHER AS A CLASS REPRESENTATIVE OR CLASS MEMBER. You and we remain free to bring any issues to the attention of government agencies. This Arbitration Provision’s scope is broad and includes, without limitation, any claims relating to any aspect of the relationship or communications between us, whether based in contract, tort, statute, fraud, misrepresentation, equity, or any other legal theory. It is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq. In any arbitration under this Arbitration Provision, all issues are for the arbitrator to decide, including his or her own jurisdiction, and any objections with respect to the existence, scope or validity of this Arbitration Provision. The arbitration will take place in the county of Your billing address unless agreed otherwise. The American Arbitration Association (“AAA“) will administer any arbitration pursuant to its Consumer Arbitration Rules (the “Rules“). You can obtain the Rules at www.adr.org. You or we may commence an arbitration by providing a written demand for arbitration to the other (to us, The Supreme Rentals 5409 B Wilkinson Blvd, Charlotte NC 28208 Attn: [_________]) and two copies of the demand to the AAA. If You seek $10,000 or less through arbitration, we will reimburse You for any AAA required filing fee. The arbitrator may award injunctive relief as well as money, but only in favor of and as warranted by the claim of the individual party seeking relief. Judgment on the arbitration award may be entered in any court having jurisdiction. An arbitration award and any judgment confirming it apply only to the specific parties in that case and cannot be used in any other case except to enforce the award itself. The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of representative or class action. IF YOU DO NOT WISH TO AGREE TO THIS ARBITRATION PROVISION, YOU MUST NOTIFY US IN WRITING WITHIN 30 DAYS OF YOUR RECEIPT OF THIS AGREEMENT BY EMAILING US AT Supreme Rentals .com OR BY MAIL TO The Supreme Rentals , [ADDRESS], Attn: [Legal Department]. Include Your name, address, the number at the top of the Rental Record, and a clear statement that You do not agree to this Arbitration Provision. If You have previously notified Supreme Rentals of Your decision to opt out of arbitration, You do not need to do so again.

10. Responsibility for Property

You agree that Supreme Rentals is not responsible to You, any Authorized Operators or anyone else for any loss of or damage to Your or their personal property caused by Your or their acts or omissions, those of any third party or, to the extent permitted by law, by Supreme Rentals ’s negligence. You and any Authorized Operators hereby waive any claim against Supreme Rentals , its agents or employees, for loss of or damage to Your or anyone else’s personal property, which includes, without limitation, property left in any Supreme Rentals vehicle or brought on Supreme Rentals ’s premises, caused by You or any Authorized Operator, by any third party or, to the extent permitted by law, by Supreme Rentals ’s negligence whether in whole or in part. You and any Authorized Operators agree to indemnify and hold Supreme Rentals harmless from any claim against Supreme Rentals for loss of or damage to personal property that is connected with any rental under this agreement.

11. Liability Protection

The following subparagraph (a) applies if the provisions of Your CDP number or rate plan shown on the rental record, if any, or, in the case of a replacement rental, the applicable contract, if any, between Supreme Rentals and the automobile insurer which is responsible for the damage to or loss of Your vehicle (a “Responsible Insurer”), include the extension by Supreme Rentals of liability protection:

(a) WITHIN THE LIMITS STATED IN THIS SUBPARAGRAPH, Supreme Rentals WILL INDEMNIFY, HOLD HARMLESS, AND DEFEND YOU AND ANY OTHER AUTHORIZED OPERATORS FROM AND AGAINST LIABILITY TO THIRD PARTIES, WHICH BY DEFINITION EXCLUDES ANY OF YOUR OR ANY AUTHORIZED OPERATORS’ FAMILY MEMBERS RELATED BY BLOOD, MARRIAGE OR ADOPTION RESIDING WITH YOU OR THEM, FOR BODILY INJURY (INCLUDING DEATH) AND PROPERTY DAMAGE, IF THE ACCIDENT RESULTS FROM THE USE OF THE CAR AS PERMITTED BY THIS AGREEMENT. THE LIMITS OF THIS PROTECTION, INCLUDING OWNER’S LIABILITY, ARE THE SAME AS THE MINIMUM LIMITS REQUIRED BY THE AUTOMOBILE FINANCIAL RESPONSIBILITY LAW OF THE JURISDICTION IN WHICH THE ACCIDENT OCCURS, UNLESS HIGHER LIMITS APPLY FOR THE CDP NUMBER OR RATE PLAN SHOWN ON THE RENTAL RECORD. THESE LIMITS MAY NOT BE ADEQUATE TO FULLY COVER YOUR LIABILITY IN THE EVENT THAT YOU ARE INVOLVED IN AN ACCIDENT. THIS PROTECTION WILL CONFORM TO THE BASIC REQUIREMENTS OF ANY APPLICABLE MANDATORY “NO FAULT” LAW BUT DOES NOT INCLUDE “UNINSURED MOTORIST,” “UNDERINSURED MOTORIST,” “SUPPLEMENTARY NO FAULT” OR ANY OTHER OPTIONAL COVERAGE. TO THE EXTENT PERMITTED BY LAW, Supreme Rentals HAS, AS THE INSURED, WAIVED AND REJECTED THE INCLUSION OF ANY SUCH COVERAGE. If such protection is imposed by operation of law, then the limits of such protection will be the minimum required for primary liability protection by the law of the jurisdiction in which the accident occurs. Supreme Rentals warrants that the protection described in this subparagraph is primary with respect to any insurance coverage which You or an Authorized Operator may have. TO THE EXTENT PERMITTED BY LAW, Supreme Rentals ’s DEFENSE OBLIGATIONS TO YOU OR ANY AUTHORIZED OPERATOR HEREUNDER SHALL CEASE AFTER THE APPLICABLE LIMITS OF LIABILITY PROTECTION ARE TENDERED OR EXHAUSTED.

The following subparagraph (b) applies for all rentals other than those noted in subparagraph (a):

(b) IF YOU DO NOT PURCHASE LIABILITY INSURANCE SUPPLEMENT (LIS) (A SUMMARY OF LIS COVERAGE APPEARS BELOW) AT THE COMMENCEMENT OF THE RENTAL AND AN ACCIDENT RESULTS FROM THE USE OF THE CAR, YOUR INSURANCE AND THE INSURANCE OF THE OPERATOR OF THE CAR WILL BE PRIMARY. WHERE PERMITTED BY LAW, Supreme Rentals DOES NOT PROVIDE ANY THIRD-PARTY LIABILITY PROTECTION COVERING THIS RENTAL. YOU AGREE THAT YOU AND YOUR INSURANCE COMPANY WILL BE RESPONSIBLE FOR HANDLING, DEFENDING AND PAYING ALL THIRD-PARTY CLAIMS FOR BODILY INJURY, INCLUDING DEATH OR PROPERTY DAMAGE CAUSED BY OR ARISING FROM THE USE OR OPERATION OF THE CAR DURING THE RENTAL (THIRD-PARTY CLAIMS). YOU REPRESENT AND WARRANT THAT YOUR INSURANCE IS SUFFICIENT TO SATISFY THE MINIMUM APPLICABLE FINANCIAL RESPONSIBILITY AS REQUIRED BY LAW. YOU AGREE TO INDEMNIFY AND HOLD Supreme Rentals HARMLESS FROM AND AGAINST, AND WILL DEFEND Supreme Rentals AGAINST, ANY AND ALL LOSS, LIABILITY OR DAMAGES WHATSOEVER CAUSED BY OR ARISING OUT OF THE USE OR OPERATION OF THE CAR DURING THE RENTAL PLUS COSTS AND ATTORNEYS’ FEES. UNLESS REQUIRED BY LAW, Supreme Rentals DOES NOT PROVIDE ANY “UNINSURED” OR “UNDERINSURED” MOTORIST PROTECTION, PHYSICAL DAMAGE PROTECTION FOR THE CAR, “NO-FAULT” OR OTHER OPTIONAL PROTECTION IN CONNECTION WITH THE RENTAL AND Supreme Rentals AND YOU HEREBY WAIVE AND REJECT, TO THE EXTENT PERMITTED BY LAW, INCLUSION OF SUCH PROTECTION. WHERE Supreme Rentals IS REQUIRED BY LAW TO PROVIDE ANY PROTECTION IN SPITE OF THIS AGREEMENT, SUCH PROTECTION SHALL BE SECONDARY OVER AND ABOVE ANY OTHER POLICIES (WHETHER PRIMARY OR EXCESS), IN AN AMOUNT NOT TO EXCEED THE MINIMUM STATUTORY FINANCIAL RESPONSIBILITY LIMITS OF THE JURISDICTION IN WHICH THE ACCIDENT OCCURS. Supreme Rentals MAY PROVIDE SUCH LIABILITY PROTECTION UNDER A CERTIFICATE OF SELF-INSURANCE OR AN INSURANCE POLICY.

FOR RENTALS COMMENCING IN FLORIDA: Florida law requires Supreme Rentals ’s liability protection and personal injury protection to be primary unless otherwise stated. Therefore, Supreme Rentals hereby informs You that the valid and collectible liability insurance and personal injury protection insurance of any authorized rental or leasing driver is primary for the limits of liability and personal injury protection coverage required by ss.324.021 (7) and 627.736, Florida Statutes, unless Your CDP number or rate plan includes the extension by Supreme Rentals of liability protection or You accept the optional LIS. Primary insurance means that, in the event of a covered loss, Your insurance or that of the Authorized Operator would be responsible for the payment of personal injury or property damage claims up to the limits of that insurance.

(c) YOU AND ALL OPERATORS WILL INDEMNIFY AND HOLD Supreme Rentals , ITS AGENTS, EMPLOYEES AND AFFILIATES HARMLESS FROM AND AGAINST ANY AND ALL LOSS, LIABILITY, CLAIM,

DEMAND, CAUSE OF ACTION, ATTORNEYS’ FEES AND EXPENSE OF ANY KIND (A “LOSS”) , ARISING FROM THE USE OR POSSESSION OF THE CAR BY YOU OR ANY OTHER OPERATOR(S) WITH YOUR, HIS OR HER PERMISSION, INCLUDING BUT NOT LIMITED TO ATTORNEYS’ FEES INCURRED BY Supreme Rentals TO ENFORCE ANY OF ITS RIGHTS HEREUNDER, UNLESS SUCH LOSS ARISES OUT OF Supreme Rentals ’s SOLE NEGLIGENCE.

(d) For rentals commencing in Pennsylvania, You are rejecting uninsured motorist coverage under this agreement, and any policy of insurance or self-insurance issued under this agreement, for You and all other passengers of the vehicle. Uninsured motorist coverage protects You and other passengers in the vehicle for losses and damages suffered if injury is caused by the negligence of a driver who does not have any insurance to pay for losses and damages.

(e) If You are involved in an accident in Colorado, Supreme Rentals will provide basic no-fault and supplemental no-fault personal injury protection benefits as prescribed by Colorado law, subject to an aggregate limit of US$200,000 for bodily injury, including death, to any one person.

(f) The Car may not be driven into Mexico without first obtaining specific written permission from Supreme Rentals , which permission may be withheld in Supreme Rentals ’s sole discretion. If permitted, You must first obtain through Supreme Rentals insurance valid in Mexico. Supreme Rentals does not provide any liability protection with this Agreement while a Car is in Mexico.

12. Accidents, Theft and Vandalism

You must promptly and properly report any accident, theft or vandalism involving the Car to Supreme Rentals and to the police in the jurisdiction in which such incident takes place. You should obtain details of witnesses and other vehicles involved and their drivers, owners and relevant insurances wherever possible. If You or any Authorized Operator receive any papers relating to such an incident, those papers must be promptly given to Supreme Rentals . You and any Authorized Operators must cooperate fully with Supreme Rentals ’s investigation of such incident and defense of any resulting claim. FAILURE TO COOPERATE FULLY MAY VOID ALL LIABILITY PROTECTION, PAI/PEC, LIS, AND LDW. You and any Authorized Operators authorize Supreme Rentals to obtain any records or information relating to any incident, consent to the jurisdiction of the courts of the jurisdiction in which the incident occurs and waive any right to object to such jurisdiction.

13. Limits on Liability

Supreme Rentals will not be liable to You or any Authorized Operators for any indirect, special or consequential damages (including lost profits) arising in any way out of any matter covered by this Agreement.

14. Privacy

Supreme Rentals may collect and use personal data about You in accordance with Supreme Rentals Privacy Policy (the “Privacy Policy”). Pursuant to the Privacy Policy, You have the option to limit use or sharing by Supreme Rentals of personal data about You for marketing purposes and You may access and correct data about You. The Privacy Policy explains these options and provides information about how to choose an option. A full copy of Supreme Rentals ’s Privacy Policy, which is subject to change by Supreme Rentals from time to time, may be obtained at the rental location at which Your rental commences or by clicking on the Privacy Policy link at www.Mega MC Rent a Car .com

15. Waiver of Change of Terms/Governing Law

(a) No term of this Agreement may be waived or changed except by a writing signed by an expressly authorized representative of Supreme Rentals. Rental representatives are not authorized to waive or change any term of this Agreement.

(b) This Agreement is governed by the substantive law of the jurisdiction in which the rental commences, without giving effect to the choice of law rules thereof, and You irrevocably and unconditionally consent and submit to the nonexclusive jurisdiction of the courts located in that jurisdiction.

(c) If any provision of this Agreement conflicts with any applicable law or regulation in any jurisdiction, then that provision shall be deemed to be modified as to the jurisdiction (but, to the extent permitted by law, not elsewhere) to be consistent with such law or regulation, or to be deleted if modification is impossible, and shall not affect the remainder of this Agreement, which shall continue in full force and effect. If any provision of this Agreement is held to be so broad as to be unenforceable in any jurisdiction, then that provision shall be interpreted to be only so broad as is necessary for it to be enforceable as to such jurisdiction (but, to the extent permitted by law, not elsewhere).

16. Payments to Intermediaries

If You arranged for this rental through a travel agent, internet travel site, broker or other intermediary acting on Your behalf, Supreme Rentals or an affiliate of Supreme Rentals ’s licensor may have paid commissions or other payments to that party to compensate it for arranging such rentals. That compensation may be based in part on the overall volume of business that party books with Supreme Rentals or the overall volume of business that party books with affiliates and licensees of Supreme Rentals ’s licensor. For details on such compensation, you should contact that party.

17. Recovery of Costs

Except if prohibited by applicable law or arbitration rule, in any arbitration or other legal proceeding between You and us, the prevailing party shall be entitled to receive from the other party the prevailing party’s costs and expenses incurred in such arbitration or legal proceeding, including reasonable attorneys’ fees, arbitration or court costs, and arbitrator’s fees.

Additional Internal Policy:

Cancelling a reservation

What if I want to cancel my reservation?

You can cancel your reservation contacting our Customer Care at https://supremerentalsnh.com/book-now/ or call (603)301-5171.

How much will I get charged for cancelling a pre-paid booking?

Cancellation fees apply to all pre-paid bookings. However, the fee varies depending on when you cancel.

If you cancel less than 24 hours before your scheduled pick-up time, you will be charged a $50 cancellation fee (plus tax, if applicable).

No Show Fee will be $100 (plus tax, if applicable).

Late Return fee $18/h (plus tax, if applicable). (grace period is 30 min)

Upon cancellation, your payment – minus the cancellation fee – will be refunded. If you need help, feel free to email our reservations team: https://supremerentalsnh.com/book-now/ or call (603)301-5171.

How much notice do I need to give to cancel a reservation?

You can cancel anytime before the start of your rental. For pre-paid bookings, the cancellation fee depends on how much prior notice you give us and can be up to $100 (plus tax, if applicable).

Please note: if you do not cancel your pre-paid booking prior to the start of your rental, you will be charged the full rental price — even if you do not pick up the vehicle.

Did you make a reservation with a travel agent or online booking agent?
The travel agency or online booking agent “owns” any reservation you originally made with them, so their reservation cancellation processes and policies apply.

Security Deposit Policy

How much is the deposit?
An authorization of 200.00 – 1000.00+ USD above the cost of the rental will be held on your credit card at the time of pick-up and the funds will not be available for your use while you are renting the car. This amount is refundable and will be automatically released if there is no theft or damage during the rental period. Cash, prepaid cards, debit cards and money orders are not an acceptable form of rental deposit.

Local Renters using a credit card are subject to up to a $500 deposit (minimum $400).

International renters and Inclusive rentals will have a deposit up to $1,000.

How long after my rental finishes will it take for my deposit to reach my account?

Please allow 1-5 business days for the funds to clear and become available in your account.

How can I extend my active rental?

All rentals can be extended up to a total of 28 days with a successful authorization. You can easily extend your active rental by contacting our Customer Care at https://supremerentalsnh.com/book-now/ or call (603)301-5171.

If you need an extension over the length of 28 days, this will require a new reservation and rental agreement. Please book your reservation online to prepare and visit the office to sign. Rate may vary.

When is an additional day charged?

All rentals are charged based on a 24-hour billing period. Only when a rental exceeds a cycle of 24 hours will any additional daily charge apply. We do allow a 30-minute grace period for your convenience at return. For example, if you picked up at 4:00 PM on day one and returned at 4:00 PM on day two you are within the 24-hour billing period and will be charged for one day. However, if you return your vehicle at 5:00 PM, you will be charged an additional day.

SUPREME RENTALS, LLC 2023

Nature of this Agreement

You are obtaining solely a bailment that allows You to use the Car as permitted by this Agreement. You acknowledge that the Car is owned by Supreme Rentals. No one other than Supreme Rentals may transfer the Car or any rights or obligations under this Agreement. Any attempted transfer or sublease of the Car by anyone other than Supreme Rentals is void. Neither You nor any Authorized Operators are agents of Supreme Rentals. No one may service or repair the Car without Supreme Rentals ’s prior express approval. Supreme Rentals MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR THAT THE CAR IS FIT FOR ANY PARTICULAR PURPOSE.

2. Who May Operate the Car

3. Return

(i) You are responsible for any damage to the Car until Supreme Rentals has inspected and accepted it on the next day that the return location is open for business, and (ii) time charges, charges for any optional insurance coverages selected, and any charges for additional services or other charges which are stated on the rental record as a periodic rate, may continue to accrue until the return location reopens for business. If You do not return the Car when required by this agreement, then after Supreme Rentals sends You a written demand to return it, sent to Your address shown in Your enrollment or otherwise provided to Supreme Rentals, Supreme Rentals may remotely disable operation of the Car and, at Your expense, recover the Car where and when it is found. If the Car is found illegally parked or apparently abandoned, or if the Car is used or obtained as prohibited under paragraph 5 of this Agreement, then Supreme Rentals may recover the Car without demand. To the extent permitted by law, you waive any right to a hearing or to receive any notice or legal process as a pre-condition for Supreme Rentals remotely disabling operation of the Car and recovering the Car. Failure to return the Car in accordance with the terms of this agreement may result in a criminal penalty. You expressly consent

and privacy is not guaranteed. Information collected by any such technology or telematics is governed by Supreme Rentals ’s privacy policy. You acknowledge that the data derived from the in-Car telematics and other devices may contain personal information and You authorize Supreme Rentals to share that data with the device manufacturer, the original equipment manufacturer and its affiliates (collectively, “OEM”), service providers, and other third parties to whom Supreme Rentals or OEM grants access. To the extent permitted by law, you authorize Supreme Rentals,’ the OEM and any third-party service provider’s use of the technology included in the Car, including to track the location of the Car, to disable the Car and to assist in the repossession of the Car. It is Your responsibility to delete any Bluetooth synced data from the Car upon Your return. You acknowledge and agree that, to the extent permitted by applicable law, Supreme Rentals, the OEM and any third-party service provider may collect, process, charge on the basis of, add to Your customer profile and take disciplinary action on the basis of the data derived from in-Car telematics and other devices and gauges. Actions may include suspension or termination of Your ability to continue to rent Cars from Supreme Rentals or its affiliates.

(d) In California: electronic service technology included in the Car may be activated if the Car is not returned within 72 hours after the contracted return date or extension of the return date.

(e) For rentals commencing in Arizona, it is required by law that You acknowledge Your understanding that it will be a violation of Arizona Statutes 131806 if the Car is not returned within 72 hours of the due date and time specified on the rental record and that You shall be subject to a maximum penalty not to exceed us$150,000 and/or imprisonment of 2.25 years. By renting a Car under this agreement, you acknowledge that You have received and understand this notice.

Vehicle Cleaning: Additional Vehicle Cleaning: We charge a cleaning fee if the vehicle is returned excessively dirty, or with any strong odors, and requires extra cleaning.

4. Your Responsibility for Loss of or Damage to The Car and Optional Loss Damage Waiver

(b) Except as stated below, Your responsibility will not exceed the greater of the retail fair market value of the Car and its manufacturer buyback program value at the time the Car is lost or damaged, less its salvage value, plus actual towing, storage and impound fees, diminution of value of the Car as determined by Supreme Rentals, an administrative charge and a charge for loss of use, regardless of fleet utilization. As more generally provided in paragraph 6, Supreme Rentals may, where permitted under applicable law, process one or more vouchers or payment slips against Your credit, charge or debit Card for these losses, costs and charges, together with any other applicable charges, at or following the completion of the rental.

Your responsibility may also be limited in other jurisdictions.

5. Prohibited Use of The Car

(a) Neither You nor any Authorized Operator may:

(i) permit the use of the Car by anyone other than You or an Authorized Operator.

(ii) intentionally destroy, damage or aid in the theft of the Car.

(iii) take or attempt to take the Car into Mexico or to anywhere else outside of the United States or Canada, except as expressly permitted under this agreement.

(v) use or permit the use of the Car by anyone:

(A) while legally intoxicated or under the influence of alcohol, drugs or other absorbed elements which may adversely affect a person’s ability to drive safely.

(D) in a speed test, speed contest, race, rally, speed endurance contest or demonstration.

(E) in driver training activity.

(F) to Carry persons or property for hire (i.e., for a charge or fee), unless specifically authorized in writing by Supreme Rentals;

(G) if the Car has been obtained from Supreme Rentals by fraud or misrepresentation; or

(vi) For rentals in Hawaii, take or attempt to take the Car off the Islands of Hawaii; and

(vii) For rentals in Puerto Rico or St. Thomas, take or attempt to take the Car off the island of rental.

(b) Any use of the Car in a manner prohibited in this paragraph 5:

(i) to the extent permitted by applicable law, will cause You to lose the benefit of any limitation on Your liability for loss of or damage to the Car, even if You have accepted LDW.

6. Payment of Charges

Can I rent a car without a credit card?

Car rental with a debit card

Non-local renters can use a debit card. The renter must present the return airline ticket/roundtrip flight itinerary upon pick-up.
Local renters must present an original and current utility bill that matches the name and address on the driver’s license used. Photocopies, printouts, and digital images are not permitted, and these bills must be no more than 30 days old and cannot be past due. Only categories Economy, Full Size, Compact, Intermediate, SUV, Minivan can be rented.
International customers, whose debit card is issued in their country of residence, may rent any category vehicle. The renter must present the return airline ticket/roundtrip flight itinerary upon pick-up.

What kind of car can I rent with a debit card?

In-state renters with a debit card may only rent categories Economy, Full Size, Compact, Intermediate, SUV, Minivan.
Out-of-state renters with a debit card may rent categories Economy, Full Size, Compact, Intermediate, SUV, Minivan and Tesla
International renters with a debit card may reserve all categories.

Debit cards are accepted for long term rentals (defined as 28 days or longer).

Renting with a debit card at an airport location:

In-state customers cannot use a debit card at an airport location (as well SC customers).
Out-of-state customers may use a debit card but may not rent any Tesla. The renter must present a return airline ticket or roundtrip itinerary upon pick-up made at least 24 hours prior to the pick-up date, that coincides with the drop-off date and location.
International customers, whose debit card is issued in their country of residence, may rent any category vehicle. The renter must present a return airline ticket/roundtrip flight itinerary upon pick-up, made at least 24 hours prior to the pick-up date, that coincides with the drop-off date and location.

For a rental, Supreme Rentals will not be liable for overdraft charges, or for any other losses or liabilities which you may incur, in the event that you overdraw your account after Supreme Rentals receives this authorization, if the authorization obtained at the commencement of the rental exceeds the actual charges incurred in connection with the rental, there may be a delay between the time that the charges are received by your card issuer and the time that the card issuer releases the excess. Supreme Rentals will process one or more vouchers or payment slips for all actual charges at or following the completion of the rental. Supreme Rentals may audit all Charges. If any errors are found, you will pay the corrected Charges. If payment was by credit, charge or debit Card, you authorize Supreme Rentals to correct the Charges with the Card issuer. Supreme Rentals will notify You of any correction.

7. Computation of Charges

(a) Time charges are computed at the rates specified on the Rental Record for days, weeks, months, extra hours and extra days (including days in excess of any longer specified time period). The minimum rental charge is for two rental days. Rental days consist of consecutive 24-hour periods starting at the time the rental begins, or any portion of a calendar day, as noted on the rental record. The extra hours rate shown on the Rental Record is charged for each full or partial hour in excess of a rental day until such extra hours’ charges equal the daily rate specified on the Rental Record for an extra day. Rental rate is subject to increase if you return the car more than 24 hours before or 24 hours after the scheduled return time. Late Return fee $18/h (plus tax, if applicable). (Grace period is 30 min). As stated in paragraph 3, if the Car is returned after hours, charges may continue to accrue until the return location reopens for business. If you fail to comply with any conditions specified on the rental record applicable to special rates, Supreme Rentals ’s otherwise applicable rental rates will be charged. Any changes to Your agreed upon return time, date, or location may result in a change to Your quoted estimated rate total and the daily or hourly rate. Prices on Supreme Rentals ’s website is only valid for those customers booking from a source country in which they officially reside. If a rate is booked from a source country in which You do not reside, it will be considered a fraudulent booking and Supreme Rentals maintains the right to cancel such reservation and not provide a refund. Although Supreme Rentals attempts to ensure all Supreme Rentals prices quoted on booking channels are accurate, errors may sometimes occur. Supreme Rentals

will inform You as soon as possible if Supreme Rentals discovers an error in the price of Your reservation and give You the opportunity to confirm booking at the correct price or cancel. If You cancel and You have already paid for Your rental, you will receive a full refund. If Supreme Rentals is unable to contact You, Supreme Rentals will treat Your reservation as cancelled.

(b) Mileage charges, including those for extra miles, if any, are based on the per mile rate specified on the Rental Record. The number of miles driven is determined by subtracting the Car’s odometer reading at the beginning of the rental from the reading when the Car is returned, excluding tenths of miles. The per mile rate is then multiplied by the number of miles driven or, in the case of extra miles, by the number of miles in excess of the number of miles allowed, as specified on the Rental Record. The result is the mileage Charge.

(c) A Service charge may be applied if You return the Car to any location other than the location from which it is rented.

(d) LDW, PERS, PAI/PEC, ESP and LIS CHARGES, if applicable, are due and payable in full for each full or partial rental day, at the rates specified on the Rental Record.

(e) Taxes, tax reimbursements, vehicle licensing fees, airport and/or hotel related fees and fee recoveries, governmental or other surcharges and similar fees are charged/recovered at the rates specified on the Rental Record or as otherwise required by applicable law.

(f) Toll, parking & traffic occurrences/violations: You will be responsible for and pay all toll occurrences, all parking, traffic and toll violations, other expenses and penalties, all towing, storage and impound fees and all tickets charged to the car arising out of the use, possession or operation of the car by you or by an authorized operator. You authorized Supreme Rentals to release Your billing/rental information and charge or debit Card information or billing account information and information regarding Your rental to any electronic toll payment services provider selected by Supreme Rentals (the “Toll Payment Processor”) to enable you, during your rental of the Car, to use covered cashless toll collection lanes or all-electronic tollways without the use of a personal transponder or paying the toll authority directly, for the exclusive purpose of processing and billing for unpaid toll occurrences, and any violations, fines, penalties, and fees. You also agree to indemnify Supreme Rentals and/or the Toll Payment Processor, if they pay same. You agree to pay, upon billing, applicable service (typically $30) and other fees related to such toll occurrences or toll, parking or traffic violations and providing information about You to a court or governmental agency for each unpaid toll occurrence and each toll, parking or other citation incurred during Your rental. You further understand that Supreme Rentals and the Toll Payment Processor may furnish information regarding You, including but not limited to Your name, address and driver’s license number to the governmental agency or court responsible for issuing or enforcing unpaid toll occurrences and toll, parking or other citations that You incur during Your rental. For rentals throughout the U.S., including Hawaii: The amount of the service fee which You will be charged if Supreme Rentals or the Toll Payment Processor is required to pay for such an infraction or toll occurrence is up to $42.00 per toll occurrence or citation. You are encouraged to pay directly to the court, county government or other appropriate agency the applicable tolls, fines, costs, monetary assessments, penalties, fees, surcharges or other charges.

(g) Recovery expense consists of all costs of any kind incurred by Supreme Rentals in recovering the Car either under this Agreement, or if it is seized by governmental authorities as a result of its use by You, any Authorized Operator or any other operator with Your, his or her permission, including, but not limited to, all attorneys’ fees and court costs.

(h) Collection Expense consists of all costs of any kind incurred by Supreme Rentals in collecting Charges from You or the person to whom they are billed, including, but not limited to, all attorneys’ fees and court costs.

(i) Late Payment Fees may be applied to any balance due for Charges that are not paid within 30 days of Supreme Rentals ’s mailing an invoice for such Charges to You or the person to whom they are to be billed. Such invoice may be mailed either to Your or their address specified at time of rental, or your or their billing address on file with Supreme Rentals.

(j) Fines And Other Expenses include, but are not limited to, fines, penalties, attorneys’ fees and court costs assessed against or paid by Supreme Rentals resulting from the use of the Car by You, any Authorized Operator or any other operator with Your, his or her permission.

(k) Charges For Additional Services, such as In Car Navigation System, alternative GPS or other navigation systems, and infant and toddler Car seats, if applicable, will be charged at the rates specified on the Rental Record. Charges for additional services, if stated on the Rental Record as a daily rate, are due and payable for each full or partial rental day.

(i) Smoking Fee. In the event it is determined by Supreme Rentals personnel that You smoked in the Car (based on odor, test strips, or other mechanisms) or the Car smells of cigarette, marijuana, or other smoke, you will be charged a $350 fee.

(m) Lost Keys/Key Fobs/Lockouts If You lose the keys/key fob to the Car, Supreme Rentals may charge You for the cost of replacing the keys or key fob and for the cost of delivering replacement keys/key fob (if possible) or towing the Car to the nearest Supreme Rentals location. If You lock the keys/key fob in the Car and request assistance from Supreme Rentals, Supreme Rentals may charge You for the cost of delivering replacement keys/key fob (if possible) or towing the Car to the nearest Supreme Rentals location.

(n) Lost/Broken GPS units, Car Seats, Etc. If GPS units, Car Seats, or any other separately provided product is lost, stolen, or broken while on rent, You must notify Supreme Rentals, and You will be responsible for replacement, delivery, and service costs.

(o) Any Other Charges specified on the Rental Record will be charged at the applicable rates specified on the Rental Record. Any such charges which are stated on the Rental Record as a daily rate shall be due and payable for each full or partial rental day.

(p) Charges will continue to accrue until the Car is returned to Supreme Rentals or, if the Car has been stolen, until You report the theft both to the police in the jurisdiction in which the theft occurs and to Supreme Rentals.

Refueling Options

Most Supreme Rentals rentals come with a full tank of gas, but that is not always the case. There are three refueling options:

(1)If you do not purchase fuel from Supreme Rentals at the beginning of your rental and you return the car with at least as much fuel as was in it when you received it, you will not pay Supreme Rentals a charge for fuel.

(2) If you do not purchase fuel from Supreme Rentals at the beginning of your rental and you return the car with less fuel than was in it when you received it, Supreme Rentals will charge You a Fuel and Service Charge at the applicable per-mile or per-gallon rate specified on the Rental Record.

(a) The per-mile rate is used if You do not buy fuel during the rental. To calculate this amount, Supreme Rentals multiplies the number of miles driven, as shown on the Car’s odometer, times the per-mile rate shown on the Rental Record.

Although two methods are used for ease of calculation, the per-mile and per-gallon rates produce approximately the same result.

(3) If you choose to purchase fuel from Supreme Rentals at the beginning of your rental by selecting the fuel purchase option, you will be charged as shown on the Rental Record for that purchase. If you choose this option, you will not incur an additional fuel and service charge, but you will not receive any credit for fuel left in the tank at the time of return, except in the following cases:

(a) For rentals in Hawaii, if You return the Car with a full tank of fuel, you will receive a credit for the amount previously charged for the purchase of fuel from Supreme Rentals.

Except for rentals as to which clause (a) or (b) of subparagraph (3) becomes applicable, the per gallon cost of the fuel purchase option will always be lower than the fuel and service charge. But if you elect the fuel purchase option you will not receive credit for fuel left in the tank at the time of return. the cost of refueling the car yourself at a local service station will generally be lower than the fuel and service charge or the fuel purchase option. However, the fuel and service charge and the fuel purchase option allow for the convenience of not having to stop and refuel the car prior to return.

9. Arbitration and Class Action Waiver

This agreement requires arbitration or a small claims court case on an individual basis, rather than jury trials or class actions. By entering into this agreement, you agree to this arbitration provision. Except for claims for property damage, personal injury or death, any disputes between you and us (“us” and “we” for the purposes of this arbitration provision means the Supreme Rentals corporation, (“Supreme Rentals”), its parent and affiliate corporations and their respective officers, directors, and employees and any vendor or third party providing services for the rental transaction) must be resolved only by arbitration or in a small claims court on an individual basis; class arbitrations and class actions are not allowed. You and we each waive the right to a trial by jury or to participate in a class action, either as a class representative or class member. You and we remain free to bring any issues to the attention of government agencies. This Arbitration Provision’s scope is broad and includes, without limitation, any claims relating to any aspect of the relationship or communications between us, whether based in contract, tort, statute, fraud, misrepresentation, equity, or any other legal theory. It is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq. In any arbitration under this Arbitration Provision, all issues are for the arbitrator to decide, including his or her own jurisdiction, and any objections with respect to the existence, scope or validity of this Arbitration Provision. The arbitration will take place in the county of Your billing address unless agreed otherwise. The American Arbitration Association (“AAA“) will administer any arbitration pursuant to its Consumer Arbitration Rules (the “Rules“). You can obtain the Rules at www.adr.org. You or we may commence an arbitration by providing a written demand for arbitration to the other (to us, Supreme Rentals 790 Gold St Manchester NH 03103 Attn: [_________]) and two copies of the demand to the AAA. If You seek $10,000 or less through arbitration, we will reimburse You for any AAA required filing fee. The arbitrator may award injunctive relief as well as money, but only in favor of and as warranted by the claim of the individual party seeking relief. Judgment on the arbitration award may be entered in any court having jurisdiction. An arbitration award and any judgment confirming it apply only to the specific parties in that case and cannot be used in any other case except to enforce the award itself. The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of representative or class action. If you do not wish to agree to this arbitration provision, you must notify us in writing within 30 days of your receipt of this agreement by emailing us at Supreme Rentals .com or by mail to 790 Gold St Manchester Nh 03103 Attn: Supreme Rentals LLC Claim Department. Include Your name, address, the number at the top of the Rental Record, and a clear statement that You do not agree to this Arbitration Provision. If You have previously notified Supreme Rentals of Your decision to opt out of arbitration, you do not need to do so again.

10. Responsibility for Property

11. Liability Protection

(a) Within the limits stated in this subparagraph, Supreme Rentals will indemnify, hold harmless, and defend you and any other authorized operators from and against liability to third parties, which by definition excludes any of your or any authorized operators’ family members related by blood, marriage or adoption residing with you or them, for bodily injury (including death) and property damage, if the accident results from the use of the car as permitted by this agreement. the limits of this protection, including owner’s liability, are the same as the minimum limits required by the automobile financial responsibility law of the jurisdiction in which the accident occurs, unless higher limits apply for the CDP number or rate plan shown on the rental record. these limits may not be adequate to fully cover your liability in the event that you are involved in an accident. this protection will conform to the basic requirements of any applicable mandatory “no fault” law but does not include “uninsured motorist,” “underinsured motorist,” “supplementary no fault” or any other optional coverage. to the extent permitted by law, Supreme Rentals has, as the insured, waived and rejected the inclusion of any such coverage. If such protection is imposed by operation of law, then the limits of such protection will be the minimum required for primary liability protection by the law of the jurisdiction in which the accident occurs. Supreme Rentals warrants that the protection described in this subparagraph is primary with respect to any insurance coverage which You or an Authorized Operator may have. To the extent permitted by law, Supreme Rentals ’s defense obligations to you or any authorized operator hereunder shall cease after the applicable limits of liability protection are tendered or exhausted.

The following subparagraph (b) applies for all rentals other than those noted in subparagraph (a):

(b) if you do not purchase liability insurance supplement (lis) (a summary of lis coverage appears below) at the commencement of the rental and an accident result from the use of the car, your insurance and the insurance of the operator of the car will be primary. where permitted by law, Supreme Rentals does not provide any third-party liability protection covering this rental. you agree that you and your insurance company will be responsible for handling, defending and paying all third-party claims for bodily injury, including death or property damage caused by or arising from the use or operation of the car during the rental (third-party claims). you represent and warrant that your insurance is sufficient to satisfy the minimum applicable financial responsibility as required by law. you agree to indemnify and hold Supreme Rentals harmless from and against, and will defend Supreme Rentals against, any and all loss, liability or damages whatsoever caused by or arising out of the use or operation of the car during the rental plus costs and attorneys’ fees. unless required by law, Supreme Rentals does not provide any “uninsured” or “underinsured” motorist protection, physical damage protection for the car, “no-fault” or other optional protection in connection with the rental and Supreme Rentals and you hereby waive and reject, to the extent permitted by law, inclusion of such protection. where Supreme Rentals is required by law to provide any protection in the spite of this agreement, such protection shall be secondary over and above any other policies (whether primary or excess), in an amount not to exceed the minimum statutory financial responsibility limits of the jurisdiction in which the accident occurs. Supreme Rentals may provide such liability protection under a certificate of self-insurance or an insurance policy.

(c) you and all operators will indemnify and hold Supreme Rentals, its agents, employees and affiliates harmless from and against any and all loss, liability, claim,

Demand, cause of action, attorneys’ fees and expense of any kind (a “loss”) , arising from the use or possession of the car by you or any other operator(s) with your, his or her permission, including but not limited to attorneys’ fees incurred by Supreme Rentals to enforce any of its rights hereunder, unless such loss arises out of Supreme Rentals ’s sole negligence.

12. Accidents, Theft and Vandalism

You must promptly and properly report any accident, theft or vandalism involving the Car to Supreme Rentals and to the police in the jurisdiction in which such incident takes place. You should obtain details of witnesses and other vehicles involved and their drivers, owners and relevant insurances wherever possible. If You or any Authorized Operator receive any papers relating to such an incident, those papers must be promptly given to Supreme Rentals . You and any Authorized Operators must cooperate fully with Supreme Rentals ’s investigation of such incident and defense of any resulting claim. Failure to cooperate fully may void all liability protection, PAI/PEC, LIS, AND LDW. You and any Authorized Operators authorize Supreme Rentals to obtain any records or information relating to any incident, consent to the jurisdiction of the courts of the jurisdiction in which the incident occurs and waive any right to object to such jurisdiction.

13. Limits on Liability

14. Privacy

15. Waiver of Change of Terms/Governing Law

16. Payments to Intermediaries

17. Recovery of Costs

Additional Internal Policy:

Cancelling a reservation

What if I want to cancel my reservation?

You can cancel your reservation contacting our Customer Care at https://supremerentalsnh.com/book-now/ or call (603)301-5171.

How much will I get charged for cancelling a pre-paid booking?

Cancellation fees apply to all pre-paid bookings. However, the fee varies depending on when you cancel.

If you cancel less than 24 hours before your scheduled pick-up time, you will be charged a $50 cancellation fee (plus tax, if applicable).

No Show Fee will be $100 (plus tax, if applicable).

How much notice do I need to give to cancel a reservation?

You can cancel anytime before the start of your rental. For pre-paid bookings, the cancellation fee depends on how much prior notice you give us and can be up to $100 (plus tax, if applicable).

Please note: if you do not cancel your pre-paid booking prior to the start of your rental, you will be charged the full rental price — even if you do not pick up the vehicle.

Security Deposit Policy

How much is the deposit?
An authorization of 250.00 – 1000.00 USD above the cost of the rental will be held on your credit card at the time of pick-up and the funds will not be available for your use while you are renting the car. This amount is refundable and will be automatically released if there is no theft or damage during the rental period. Cash, prepaid cards, debit cards and money orders are not an acceptable form of rental deposit.

Local Renters using a credit card are subject to up to a $500 deposit (minimum $400).

International renters and Inclusive rentals will have a deposit up to $1,000.

How long after my rental finishes will it take for my deposit to reach my account?

Please allow 1-5 business days for the funds to clear and become available in your account.

How can I extend my active rental?

When is an additional day charged?

Additional Internal Policy:

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