Reservation received
Thank you for choosing Supreme Rentals.
We received your reservation details. Watch for the confirmation sent to the email or phone used at checkout—it contains your exact vehicle, dates, pickup location, deposit or balance details, and reservation-specific instructions.
What happens next
Three steps before pickup.
Your confirmation and signed rental agreement control the exact details for your reservation.
Check your confirmation
Review the vehicle, dates, pickup location, quoted amount, included mileage, and any reservation-specific requirements. Check spam or junk folders if you do not see it.
Get pickup-ready
Bring the renter’s valid license, a payment card in the renter’s name, and proof of insurance if you plan to use qualifying personal coverage.
Follow your instructions
Use the pickup or after-hours instructions sent with the booking. If anything changes, contact the location shown on your confirmation as early as possible.
Pickup checklist
What guests need.
Requirements can vary by vehicle. Premium and exotic rentals may require a higher deposit, different coverage, or additional verification.
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A valid, unexpired driver’s licenseThe minimum rental age is 21. A young-driver fee applies to renters ages 21–25.
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A payment card in the renter’s nameApproved credit and debit cards are accepted. Standard daily-vehicle deposits generally start at $300.
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Proof of qualifying insurance coverageBring proof if you plan to use transferable comprehensive and collision coverage. Damage-waiver options are available when qualifying coverage is not provided.
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Every additional driverAdditional drivers must meet the eligibility requirements and be approved and listed on the rental agreement before driving.
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Your confirmation and pickup instructionsKeep them accessible on your phone. They contain the location-specific details that apply to your reservation.
Office assistance
Mon–Sat
Available from 9 AM to 5 PM.
Pickup & return
24/7
Available by reservation. Follow the instructions sent with your booking.
Changes
Call early
Extensions require approval and payment before the original return time.
Need reservation help?
Call your pickup location.
For the fastest help, use the number shown on your confirmation. Phone support and reservations are available 24/7.
New Hampshire
Manchester
501 Elm StManchester, NH 03101
New Hampshire
Salem
282 N BroadwaySalem, NH 03079
Massachusetts
Medford
281 Middlesex AveMedford, MA 02155
Quick answers
Before you drive.
These are general guidelines. Your confirmed reservation and signed rental agreement contain the final terms.
01What if I do not see my confirmation?+
Check your spam or junk folder and confirm that you used the correct contact information at checkout. If it still has not arrived, call your pickup location so the team can verify the reservation.
02Can I pick up or return after office hours?+
Yes. Pickups and returns are available 24/7 by reservation. Procedures vary by location, so follow the lockbox or after-hours instructions sent with your booking.
03What should I know about the security deposit?+
Standard daily rental vehicles generally require a refundable deposit starting at $300. Premium vehicles and certain reservations may require more. After check-in and review of incidentals, refunds typically take 5–10 business days.
04Do I need full-coverage insurance?+
Qualifying personal comprehensive and collision coverage may transfer to the rental. Bring proof if using your own policy. Damage-waiver options are available when qualifying coverage is not provided.
05Can I change or extend my rental?+
Extensions require approval and payment before the original return time. Contact your rental location early because approval depends on the vehicle’s next reservation.
06How many miles are included?+
Vehicles generally include either 100 or 200 miles per rental day. The exact allowance and additional-mile rate depend on the vehicle and appear with your reservation.
07Can someone else drive the vehicle?+
Only approved drivers listed on the rental agreement may drive. Every additional driver must meet the eligibility requirements and be added before operating the vehicle.
08Who is responsible for tolls, fuel, and tickets?+
The renter is responsible for tolls, parking charges, tickets, fuel, mileage overages, and violations during the rental, as described in the agreement.
One final reminder
Your reservation details control.
The live quote, confirmation, and signed rental agreement contain the exact vehicle, price, deposit, mileage, protection, geographic-use, pickup, and return terms for your rental.